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Booking Automation

Appointments & Bookings, Handled on WhatsApp

Let customers book appointments and reservations right inside WhatsApp. An AI agent runs the whole conversation — date, time, service and staff — prevents double-bookings, and drops every booking into your dashboard. No booking app, no back-and-forth.

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Included In
Tree Plan

What's Included

Customers book appointments & reservations right inside WhatsApp
AI agent handles the whole booking chat — date, time, service & staff
Two booking modes — fixed appointment slots and capacity-based reservations
Multi-staff / multi-provider scheduling with each person’s own hours
Automatic double-booking prevention — no two customers get the same slot
Working hours, weekly offs, holidays & one-off date overrides you control
Service menu with durations and pricing the agent books against
Instant booking confirmations sent on WhatsApp
Every booking manageable from your bijnis.xyz dashboard
No app for customers to install — it all happens in a normal chat
Runs on your own verified WhatsApp Business number

How It Works

01

Tell Us How You Book

Share your services, staff, working hours and whether you take timed appointments (salons, clinics, consultants) or capacity reservations (restaurants, events). We connect your WhatsApp Business number and guide you through Meta verification.

02

Your Booking Engine, Built In

Your services, durations, staff schedules, holidays and booking rules are configured for your business — so the AI agent always offers only slots you can actually honour.

03

Customers Book, You Show Up

Customers message you on WhatsApp, the AI agent finds a free slot and confirms the booking — while every appointment and reservation lands in your dashboard, with no double-bookings.

What You Gain

Fill Your Calendar Automatically

Customers book themselves, any time of day or night, without you touching the phone. Enquiries turn into confirmed appointments while you work.

Never Double-Book Again

The engine tracks every slot and every staff member’s availability, so two customers can never be booked into the same time — and reservations never exceed your capacity.

Zero Back-and-Forth

No more “what times are free?” messages. The AI agent offers open slots, takes the details and confirms — the whole booking happens in one smooth chat.

One Place for Every Booking

See and manage all your appointments and reservations from your dashboard, alongside your leads and orders — your whole business in one view.

Common Questions

Do I need my own WhatsApp Business number?

Yes. The booking automation runs on your own verified WhatsApp Business Account (WABA) connected to bijnis.xyz. We guide you through connecting it and completing Meta business verification. All Meta/WhatsApp conversation charges are billed to you directly and are separate from your bijnis.xyz plan.

What kinds of businesses is this for?

Any business that runs on bookings. Timed appointments suit salons, clinics, spas, dentists, tutors and consultants — where customers pick a slot with a specific staff member. Capacity reservations suit restaurants, cafés and events — where you hold space for a party size rather than a fixed slot. The same engine handles both.

Is there a separate booking website or app?

No. Bookings happen entirely through your WhatsApp AI agent — there is nothing for your customer to download or sign up for. You manage everything from your bijnis.xyz dashboard.

How does it stop double-bookings?

Every service has a duration and every staff member has their own working hours and days off. When the agent offers a slot it checks live availability, and a booking is only confirmed if the slot (or, for reservations, the capacity) is genuinely free — so the same time can never be handed to two customers.

Which plan includes booking automation?

It is part of the Tree plan, which is tailored to your business and set up with our team. Talk to us on WhatsApp and we’ll get you going.

Ready to Automate Your Bookings?

Booking automation is part of the Tree plan, set up with our team for your business. Talk to us on WhatsApp and we'll get you going.

Talk to us on WhatsApp →

Requires your own WhatsApp Business Account (WABA) connected to bijnis.xyz · Available on the Tree plan